Resource Management

Resource management deals with the accurate assignment of resources to IT service delivery functions. It is considered a sharable service, separate from project management, since the same patterns can be applied to solve operational, production and emergency resource allocations. Resource management includes technologies that assist in resource pooling, forecasting, and leveling. Other resource management functions are more strictly related to solutions for Human Resources management. This service does provide valuable input into the BOSS Domain for costing, forecasting, and planning activities.